Refund & Cancellation Policy

Every new workspace starts with a free 7-day trial. No credit card is required to begin, and no charge is made until you explicitly subscribe to a paid plan.

Cancel any monthly plan at any time from Settings → Billing. Your workspace stays fully active until the end of the current billing cycle. Partial months are not refunded.

Full refund within 14 days of your annual charge, no questions asked. After 14 days we pro-rate the unused period on request and refund the balance to your original Razorpay payment method.

Your data is yours. If you cancel or decide to stop using PharmaPOS, we will let you export everything before your workspace is deactivated — customers, suppliers, products, batches, invoices, payments, ledgers and reports — as CSV/Excel and JSON archives.

Email support@pharmapos.org from your registered address and we deliver a signed download link within 2 business days. Exports remain available for 30 days after cancellation, after which data is permanently deleted from active systems per our Privacy Policy.

Email support@pharmapos.org from your registered address with your invoice reference. Approved refunds land in 5–7 business days via Razorpay.