Terms of Service
Last updated · 20 July 2026
1. Acceptance
By creating an account or using PharmaPOS ("Service"), you agree to these Terms of Service on behalf of yourself and any pharmacy, outlet or entity you represent.
2. Your account
You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account, including staff you invite to your workspace.
3. Acceptable use
You will not use PharmaPOS to violate applicable pharmacy, drug, data-protection or tax regulations. We may suspend accounts that endanger our platform, our other customers or public safety.
4. Subscriptions & billing
Plans renew automatically at the interval you select. All fees are exclusive of applicable GST. Downgrades take effect at the end of the current billing cycle.
5. Data ownership
You own your pharmacy data. We process it only to operate the Service, and never sell it. Export is available at any time from your dashboard.
6. Availability
We target 99.9% monthly uptime for the Professional and Enterprise plans. Planned maintenance is announced in-app at least 48 hours in advance.
7. Termination
You may cancel at any time. On cancellation your data remains available for export for 30 days, after which it is permanently deleted from primary systems.
8. Liability
To the maximum extent permitted by law, PharmaPOS' aggregate liability in any 12-month period is limited to the fees you paid in that period.
9. Contact
Questions about these terms? Email support@pharmapos.org.