Team & security
Security, sessions & 2FA
Passwords, devices, OTPs, and how we protect your data.
Every write is authenticated. Every table has row-level security so one pharmacy's data can never leak into another's, even by accident. Here's what you need to know as an operator.
Device sessions
Under Settings → Security & devices, see every device signed into your account. You can:
- Revoke a single device (someone's phone that was stolen, a shared computer).
- Sign out of all devices in one click — useful before you sell or return a laptop.
- Toggle Show revoked to keep the list clean; revoked sessions are hidden by default.
- Owners can also see all team-member devices, with the same revoke controls.
2FA for destructive actions
Deleting an outlet requires password re-authentication + email OTP. Nothing destructive happens without both. The OTP arrives at your registered email; it's a 6-digit code valid for 10 minutes.
Login notifications
Turn on Notify me of new logins to receive an email whenever your account is signed in on a new device. Recommended for owners and managers.
Password rules
- Minimum 8 characters. We don't enforce mixed case + symbol nonsense — length beats complexity, always.
- Stored as bcrypt hashes. Plain text never touches disk.
- Reset link is one-time, expires in 30 minutes, invalidates all other sessions on use.
What we never do
- Store passwords in plain text.
- Share data across pharmacies. Row-level security enforces isolation at the database.
- Sell or resell your data. Ever.
- Access your data internally without your permission, except for support cases you initiate.
Still stuck?
Email us at support@pharmapos.org — we usually reply within a business day.