Customers & suppliers
Customer records & ledgers
Capture buyers for GST invoices, prescription drugs, and credit sales.
A customer in PharmaPOS is optional for cash-and-carry retail but required in three cases: any sale over ₹200 to a registered buyer, any Schedule H/H1/X drug, and any credit sale.
Add a customer
From Customers → New, or from the billing screen with F4. Required fields depend on the sale type: name is always required; GSTIN is required for a GST invoice; doctor & registration number are required for Schedule H drugs.
Customer ledger
Every customer has a running ledger — sales, returns, credit notes, receipts. If a customer takes goods on credit, the ledger shows the outstanding balance. Record a payment against the balance from the customer page.
Prescription records
Sales that include Schedule H, H1, or X drugs prompt for prescription details:
- Doctor name and Medical Council registration number.
- Prescription date.
- Optional: scan or photo of the paper prescription.
These are retained for at least two years, per Drug & Cosmetics Rules. You can pull them any time from the customer's Rx tab.
Still stuck?
Email us at support@pharmapos.org — we usually reply within a business day.